Shipping policy

Shipping & Delivery Policy

Welcome to Amvora! This Shipping & Delivery Policy governs the shipping practices of amvora.in. We are committed to processing and delivering your unique lifestyle gadgets quickly, securely, and transparently across India.

1. 100% Free Nationwide Shipping
• Standard Delivery: We offer 100% free delivery across all serviceable pin codes in India. No minimum purchase amount is required.
• No Hidden Fees: The price you see on the product page is the final price. We do not add hidden shipping, handling, or processing fees at checkout.

2. Order Processing & Verification (COD)
• Processing Windows: All orders are reviewed, packed, and processed within 1 to 2 business days (excluding Sundays and national public holidays).
• Cash on Delivery (COD) Verification: To minimize fraudulent addresses and ensure smooth delivery, all Cash on Delivery orders undergo an automated verification process via WhatsApp or a quick verification phone call. Orders are only dispatched after verification is successful .

3. Estimated Delivery Timelines
We partner with India's premier logistics networks (including Delhivery, Blue Dart, and Shiprocket) to ensure safe transit. Estimated transit windows are as follows:
• Metro Cities (Mumbai, Delhi, Bangalore, Chennai, Kolkata): 3 to 5 business days.
• Tier-2 & Tier-3 Cities: 4 to 7 business days.
• Remote Areas & Northeast Regions: 7 to 10 business days.

Please note: Remote locations or unexpected weather conditions (such as severe monsoons) may slightly alter these delivery windows.

4. Step-by-Step Shipment Tracking
Once your package leaves our fulfillment partner's warehouse, a live tracking link will be automatically generated and sent to your registered mobile number via SMS and your Email address. Please allow up to 24 hours for the carrier's tracking system to update.

5. Non-Delivery & Failed Delivery Attempts (NDR)
Our courier delivery executives are instructed to attempt delivery up to 3 separate times if you are unreachable. If the delivery fails after 3 attempts due to an incorrect phone number or repeated rejection, the item will return to our origin hub. Consistently refusing legitimate COD orders may result in your account losing COD privileges for future orders.

6. Lost, Stolen, or Damaged Consignments
Amvora ensures safe delivery. If a parcel arrives visibly damaged or tampered with, please record a quick unboxing video or capture clear photographs. Reach out to our dedicated support channel at retail.amvora@gmail.com within 48 hours of delivery. Once verified, we will arrange a brand-new replacement at zero extra cost to you.

7. Policy Inquiries
For any questions regarding shipping zones, customs, or transit delays, contact our administration team:
• Email: retail.amvora@gmail.com
• Phone Support: +91 8089718521